Digital Services

Excellence in service, passion for caring

We build relationships with clients around the world, reduce distances through data and innovative platforms.

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We maximize product efficiency

We accompany and support the client at all stages of purchase, thanks to cutting-edge services managed by an experienced team capable of preventing critical issues and offering customized solutions.

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DIGITAL SERVICES

Spare Parts

Complete commercial support for spare parts acquisition. On-Demand Supply, supplies upon request with defined prices and lead times and On-Forecast Supply, stock ready for use at the customer’s location or in "on-consignment" mode with pay-per-use payment. The entire catalog is accessible on MyFameccanica.

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DIGITAL SERVICES

Replacement of worn components

The optimal alternative to purchasing new components. After careful evaluation of the component, followed by a check-in procedure, rigorous quality inspections are carried out so as to ensure standards of excellence.

[03]

DIGITAL SERVICES

Technical support

An experienced team follows the entire life cycle of the production line. We provide ongoing support, using state-of-the-art technologies to improve efficiency and performances.​

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DIGITAL SERVICES

Training

We provide training on using the production line, guidance to optimize performance through practical sessions, and technical documentation accessible from a single shared access point.

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DIGITAL SERVICES

Upgrading Kits

Kits are available to clients to upgrade older production lines, improving efficiency, and optimizing the use of raw materials and energy, resulting in improved costs.​ Each kit is designed specifically for the specific production line identified.

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DIGITAL SERVICES

Performance Monitoring

We design digital-ready production lines with remote monitoring to optimize processes, predict issues, improve efficiency, and ensure constant KPI updates.

We build relationships with customers all over the world

  • +200REPAIRS WORLDWIDE IN 1 YEAR
  • 98000SPARE CATALOGUE
  • 15000UNIT SPARE SOLD IN 1 YEAR
  • 2000PROCESS VARIABLE DIGITALLY MONITORED

MyFAMECCANICA

A constantly evolving portal to get in touch with us.